Technician Name: *

Supervisor Name: *

Supervisor Last Name: *

Supervisor Email: *

Customer Name: *

Date: *

Time: *

Supportive Work Environment Reminder

As a team leader, always strive to create a positive and supportive environment during your interactions with technicians. Here are a few reminders to help foster teamwork and morale:

Be Friendly and Approachable: Start conversations with a warm tone and genuine interest. For example:
- "Good morning, Brenda! Did you have a good weekend?"
- "Hi Alex, I noticed you’ve been working hard—great job!"
Show Respect and Care: Engage with team members by actively listening and showing empathy when they have concerns.
Encourage Positivity: A positive attitude is contagious! Use uplifting language and focus on solutions rather than problems.
Support and Assist: Remind technicians that you’re there to help. Use phrases like, "Let me know how I can support you today."

Uniform and Appearance

Ensure the following:
Proper uniform (e.g., company shirt, black pants, apron, non-slippery shoes).
Clean and professional appearance to maintain a polished image.

Inspection of Cleaning Materials

Checklist:

Mop Heads: Clean, odor-free, and free of visible dirt or debris.

Cleaning Cloths: Fresh, stain-free, and without strong odors.

Vacuum Filter and Attachments: Clean, functional, and free of dust and debris from previous homes.

Comments:

Mopping and Vacuuming

Before Mopping: Ensure thorough vacuuming and use clean water.

During Mopping: Change water frequently to avoid spreading dirt.

Areas to Check

Perform a walkthrough and check for any missed areas. Use the opportunity to retrain technicians where necessary.

Kitchen
• Refrigerator top, stove, hood, appliance exteriors, sink, and countertops.
• Microwave interior, cabinets, trash can reset, floors, window trim/blinds, lamps, and fans.

Comments:

Living Areas (Hall, Dining Room, Bedrooms)
• Dusting/polishing furniture, vacuuming carpets, removing spider webs, and cleaning curtains or blinds.
• Beds made, floors cleaned, ceiling fans dusted, door frames, paintings, and mirrors cleaned.

Comments:

Bathrooms
• Bathtub/shower tiles, toilet, sinks, countertops, mirrors, accessories, and floors.
• Towels replaced and toilet paper restocked.

Comments:

Extras (If Applicable)
• Oven, refrigerator interiors, garage, pantry, and windows.

Comments:

Courtyards (If Applicable)
• Kitchen area, furniture, yard swept, and fans cleaned.

Comments:

Empty Homes Reminder
• If the home is vacant, check all drawers and cabinets to ensure they are clean.

Leader Comments

Technician Morale Concerns:

Additional Comments: